AI systems for service-led businesses

Upper
Node.

We design the intelligence between a customer reaching out and your business responding.

Before we start

Two details,
then we talk.

Optional — it just saves the agent from asking. Speak in Hindi, Marathi or English.

The invisible advantage

Customers rarely leave because nobody cared.

They leave in the silence between moments.

Four points of leverage

Small moments.
Compounding impact.

/01

Missed Call & Ad Click → Instant WhatsApp & Voice AI

When your team can’t pick up, or a lead fills your Meta or Google ad form at 11 PM, the conversation still begins. Every missed caller and ad lead gets an instant WhatsApp reply and, when it helps, a callback from a voice AI agent that qualifies them before intent goes cold.

Explore missed call & ad lead automation

Live sequence · WhatsApp00:04

Missed call · Meta ad lead

3BHK inquiry, Baner · 9:42 PM

Hi Rohan, sorry we missed your call about the 3BHK in Baner. Shall I send the floor plan and price sheet here, or set up a site visit this weekend?

Delivered on WhatsApp · seen

/02

Bookings, inside the chat

Turn questions into confirmed appointments without links, tabs, or waiting. The assistant qualifies, checks availability, and books in one thread.

Explore whatsapp appointment booking

Booking assistant

“Thursday afternoon works perfectly.”

1:302:003:30

Consultation confirmed

/03

A receptionist that is always in

A composed voice for every first impression—answering routine questions, routing urgent calls, and capturing the details your team needs.

Explore ai voice receptionist

Incoming · connected

Good afternoon, Horizon Overseas Education. Is this about a UK Master’s admission for the September intake?

Natural, brand-trained conversation

/04

Feedback while it still matters

Follow up at precisely the right moment. Collect feedback on WhatsApp, invite every customer to leave a Google review, and surface issues before they linger.

Explore feedback & google review automation

Sent 45 min after service

Hi Ananya, how was your visit to the clinic in Kothrud today?

12345

Review link sent · team alerted to low scores

One connected journey

No lead left
between systems.

Call

Conversation

Booking

Feedback

Before you ask

Questions,
answered.

How fast does the missed-call and ad-lead response go out?

Within seconds. A missed caller or a new Meta / Google ad lead receives a personalised WhatsApp message that opens the conversation, and a voice AI agent can call back to qualify them. No waiting on office hours, no dropped intent.

Can the AI really book appointments inside the chat?

Yes. The assistant qualifies the request, checks live availability against your calendar, and confirms the slot — all in one continuous thread, with no links or third-party tabs.

What does the AI receptionist actually handle?

It answers routine questions in your brand voice, in English, Hindi or Marathi, routes urgent calls to the right person, captures caller details, and takes messages, so every first impression sounds composed and consistent.

How does the after-service feedback work?

A WhatsApp message goes out at the right moment after each visit. Every customer is invited to leave a Google review, and low scores also alert your team privately so you can act before issues linger.

Do these systems work together, or are they separate?

They share one connected journey — from the first call to the final follow-up — so no lead ever falls between systems. Each module can also stand alone and scale in as you grow.

How long does setup take?

Most systems are live within two weeks. We start with the one conversation that's leaking the most revenue, prove the outcome, then expand.

Your next conversation

Make every
hello count.

Tell us where customer conversations slow down. We'll design the system that keeps them moving.

No contracts
Built around your stack
Live in about two weeks

UpperNode.

Two details,then we talk.

Small moments.Compounding impact.